Stories

Jane Baxter and Ingrid Baillie lead the Alpharetta Ob-Gyn UBT.

Savings added up quickly when this Oncology team in the Northwest paid close attention to which tubing it used for IVs; shown is Randi Norton, an RN and member of OFNHP.

San Rafael's Health Information Management unit-based team.

Members of the lab UBT at San Jose Medical Center and two of their sponsors: Rosemary Cipoletti, assistant laboratory administrator; sponsor Hollie Parker-Winzenread, associate medical group administrator; phlebotomist Antoinette Sander; and lab assistant and sponsor Cheryl Gonzalez (left to right). Gonzalez and Sandez are members of SEIU UHW.

Christina Yadao, MD, examines patient Brooke Davis at the Panola Medical Offices. 

Team co-leads Anthony Pender and Adwoa Kese, a member of OPEIU Local 2. 

Say no so you can say yes: Unit-based teams are building the skills they need to prioritize the improvement efforts that will have the most impact. 

Donna Fraser, RN, took advantage of LMP’s Ben Hudnall Memorial Trust to advance her career at Kaiser Permanente.

Team co-leads Dan Teng, MD; Sandi Parker, medical assistant, SEIU UHW; and Jill Manchester, manager (left to right) 

Susan Miles, the Ambulatory Nursing director at Ontario Medical Center, shows off a photo of the running shoes she has treated herself to, using them as an incentive and reward in place of food.

Maureen Fox leads union members in a flash mob performance of Beyonce’s “Move Your Body” in front of Grauman’s Chinese Theatre on Hollywood Boulevard at the 2012 Union Delegate Conference.