Stories

Rick Senneway, director of performance improvement, Navneet Maan, UBT consultant, and Lorie Kocsis, union partnership representative (left to right) have helped Fresno create a facility-wide UBT strategy. 

Many of Panorama City's unit-based teams are adept at using data to track what's working and what's not; pictured here is Emma Yabut, RN, a UNAC/UHCP member, who is a member of the NICU unit-based team. 

How to Implement a Facility-Wide UBT Strategy

Management co-lead Annette Adams

A career counselor works with an employee in San Diego.

High-performing teams, like this critical care team in Baldwin Park Medical Center, are the key to improving and sustaining the quality and affordability of U.S. health care.

Navneet Maan (center) , flanked by two colleagues, helps UBTs keep their focus on the things that matter for our patients and members. 

Business experts cite collaborative teams, such as this surgical team from Irvine Medical Center, as a model for collaborative enterprises.

The diagnostic imaging department at the Woodland Hills Medical Center is improving workflow and boosting attendance by drawing on the wide experience of its team members.

The San Diego Nuclear Medicine team discovered that the premise of their first performance improvement project—high repeats of heart scans—was not the problem they initially suspected. Above, assistant technologist and labor co-lead Jessica Larson (left) and technologist Christine Cook (right) assist patient Robert Evans. Larson and Cook are members of OPEIU Local 30.

Strong sponsorship has helped UBTs at San Jose Medical Center, like this one, succeed. 

Caroll Hammill (left) pictured with management chair Ursula Doidic